FAQ Orders

Here you’ll find the most asked questions. Is your question not here? Please contact us.

Can I change/cancel my order?

Once your order is placed, it is not possible to modify or cancel your order.

Can I change my address information?

Once your order is placed, it is not possible to modify or cancel your order.

Can I reserve products?

Unfortunately, it is not possible to reserve products. Products remain available to everyone, even if you have placed them in the shopping cart. It can therefore happen that the items you have in your shopping cart disappear during your shopping because they are no longer in stock. If you want to be sure of your purchase, we advise you to order the product directly.

Where can I find the product information?

All information about the product can be found in the product text below the product. The text is written with care and gives a complete picture of the item.